Frequently Asked Questions about TradeSkrill Company.
What is your company?
It is skrill.com. You should input it when you login your account.
What is TradeSkrill?
TradeSkrill is an online investment part of Skrill Inc., .
How can I invest with TradeSkrill.com?
To make a investment you must first become a member of TradeSkrill.com. Once
you are signed up, you can make your first deposit. All deposits must be made
through the Members Area. You can login using the member username and password
you receive when signup.
How do I open my TradeSkrill.com Account?
It's quite easy and convenient. Follow this link, fill
in the registration form and then press "Register".
Which e-currencies do you accept?
We accept PerfectMoney, PayPal, Skrill, Payza, OKPay, SolidTrustPay, WebMoney, BitCoin, Payeer, C-Gold, PayWeb, ADVCash, NixMoney, LiteCoin, Ethereum, BitCoinCash(BCC).
Do you accept PayPal or Skrill?
Yes, we do. TradeSkrill.com is authorized by both PayPal and Skrill.
Are you going to add more payment processors in the future?
For now, we are starting with the most popular payment processors. We do have plans on adding more in the future as the need arises.
If you are using any other online payment processor just contact us with the info, so we can check if we can accept this as well. As well you now can make now direct payments in Euro and GBP as well via the current payment processors. For this just make the payment manual via the payment processor, the price will be for Euro 0,72*Dollar Price, for GBP it will be 0,64*Dollar Price. For more info please contact us.
Can I exchange from one e-currency to another?
Yes, you can. Check exchange page for the details.
Is the exchange instant? If not, how long does it take to receive an exchange request?
No, the exchange is not instant. Due to security measures, we have to verify with the payment processors directly if the funds sent by the member is valid and non-fraudulent. Once we receive confirmation then we go ahead and fulfill the request. Once we've established that you are the real owner of the account, then your exchanges will just get faster. Meanwhile PerfectMoney exchange should be done within 24 hours as they have a strict no-refund policy.
Do you offer refunds in case we made a mistake?
No. Absolutely no refunds allowed. All transactions are final once you've created a transaction and sent us the money. You have to start another transaction.
How can I withdraw funds?
Login to your account using your username and password and check the Withdraw
How long does it take for my deposit to be added to my account?
Your account will be updated after we verify your payment.
How can I change my password?
Log into your TradeSkrill.com account and click on the "Account Information". You
can change your password there.
What if I can't log into my account because I forgot my password?
Click forgot password link, type your username
or e-mail and you'll receive your account information.
Does a daily profit paid directly to my e-currency account?
No, profits are gathered on your TradeSkrill.com account and you can withdraw them
How do you calculate the interest on my account?
Depending on each plan. Interest on your TradeSkrill.com account is acquired
Daily or Periodly and credited to your available
balance at the end of each day.
Can I do a direct deposit from my account balance?
Yes! To make a deposit from your TradeSkrill.com account balance. Simply login
into your members account and click on Make Deposit ans select the Deposit from
Account Balance Radio button.
Can I make an additional deposit to TradeSkrill.com account once it has
Yes, you can but all transactions are handled separately.
After I make a withdrawal request, when will the funds be available on my
Funds are instantly available after we verify your withdraw request.
I made a mistake in my e-currency account number, what can I do?
If your transaction is not yet fulfilled then we can correct it for you. An investigation might be required to check the validity of your claim. If the transaction has been fulfilled then you will need to contact the e-currency provider directly as there is nothing we can do about this from our side. You have been notified while making your order that e-currency payments are irreversible and that we are unable to recover the funds in such cases.
My withdrawal request has taken more than 72 hours to process. What's happening?
This is unusual, but don't worry, just submit a ticket using our Support form and you will receive a reply about how to activate it.
How can I check my account balances?
You can access the account information 24 hours, seven days a week over the Internet.
May I open several accounts in your program?
No. If we find that one member has more than one account, the entire funds will
How can I make a spend?
To make a spend you must first become a member of TradeSkrill.com. Once you
are signed up, you can make your first spend. All spends must be made through
the Member Area. You can login using the member username and password you received
Do you have an affiliate program?
Yes, we do. For more information go to our Affiliate Program page.
Who manages the funds?
These funds are managed by PayPal Inc., experts.
I looked here but I still have questions?
Please submit a ticket using our Support form and you will receive a reply within 24-48 hours.